Does your medical facility want to focus on core medical functions, minimize billing denials, increase efficiency in the billing process, cut down on costs, and ensure timely reimbursement all at the same time?
If so then Choose
We deliver what you expect
We have handled inbound/outbound customer service operations of several organizations. Our high-tech infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us provide prompt and efficient call center support and phone answering services 24×7 that are tailor-made for your customers
iKogitate’s Inbound/Outbound Call Center Services
We have expertise in a wide range of inbound/outbound call center services, such as –
Job dispatch services
Online customer support services
Payment collection services
Event Scheduling Services
Medical Answering Services
Order entry services
Lead Conversion into Sales
Why Choose iKogitate?
Professional Call Center Agents
Our inbound call center agents have the required experience, skills, knowledge and technical know-how to handle any type of inbound customer support service
5. Advanced Capabilities
We have advanced reporting and market testing abilities that provide you the needed edge in the domain. Our improved market coverage, quick responses to market conditions, expertise in account management and remote call monitoring features set us above other customer support vendors.
6. Rich Experience
At iKogitate, we have gained vast experience in addressing diverse inbound/outbound customer support needs of companies across various business verticals that helps us successfully handle almost all possible on-call scenarios.
We can provide your company with 24/7 inbound/outbound call center services throughout the year, so you can always be sure that your customers’ calls will be answered—even on weekends and holidays
iKogitate’s call centers are equipped with the latest data and voice communication systems, supported by a dedicated internet connection, so that we can provide quick and reliable services on a 24/7 basis.
High Quality Services
We follow a stringent quality assurance (QA) process to ensure unmatched quality in our operations.
Assured Customer Satisfaction
With our specially trained inbound support agents managing your customer relationships and answering queries on the very first ring, you can be sure of complete customer satisfaction, increased customer loyalty and better customer retention.